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The Ridiculously Amazing Insurance Podcast

Your BFF to help GROW your Insurance Agency. 

Oct 31, 2022

Empowering your NON-Licensed Customer Service team to engage in cross-selling, referral, and review activities.

People never think they’re natural salespeople. But most extroverts are good salespeople, depending on how they look at things. You can sell someone something by telling them your experience with the item or...

Oct 28, 2022

Why These 10 Customer Service Tips Make a Difference in an Insurance agency. Customer service training is a necessity to drive agency growth.

In many insurance agencies, we train insurance customer service representatives on the system, carrier, and transactions. However, we miss the opportunity to train them in...

Oct 24, 2022

Training customer service staff in insurance gets the least attention. Training sales producers seems to be a top priority but most insurance agencies are missing opportunities by not training customer service staff.

Read our Blog for 11 Customer Service Training tips:

Oct 21, 2022

In this special edition podcast, we provide a sneak peek to our Customer Service course for insurance professionals. Her are 12 Customer Service Philosophies to change your mindset on WHY to provide EXCELLENT Customer Service to your insurance clients.

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Oct 17, 2022

In this week's blog, we present 7 steps to a great customer service phone call experience to go from mediocre to memorable.

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Enroll in our Customer Service Course and hang out with us...