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The Ridiculously Amazing Insurance Podcast


Your BFF to help GROW your Insurance Agency. 

Mar 19, 2021

In this episode of the Ridiculously Amazing Insurance Agent podcast, host Kelly Donahue-Piro brings you a mashup of her 3-minute videos where she discusses the difference between a goal and quota, the questions to ask to set up your sale, how to boost your team and their performance, and listening to listen.

Episode Highlights:

  • Kelly mentions what happens if an agency doesn’t have a sales goal. (3:12)
  • Kelly shares the difference between a sales goal and a quota. (3:36)
  • Kelly shares why we must focus on selling. (6:11)
  • Kelly mentions how to boost your team and their performance. (12:14)
  • Kelly shares the different ways of showing gratitude. (12:57)
  • Kelly shares why listening to listen is very critical. (15:21)
  • Kelly mentions one of the best tips she ever received. (17:22)

Key Quotes:

  • “If you're losing weight, you don't have a quota, you have a goal. And for many, many, many, many, many agencies. The vast majority of agencies I know don't have a quota, they have a goal.” - Kelly Donahue-Piro
  • “If you tell me you have a dog, I'm going to talk about my dog and instantaneously you go to the top of my list, we still buy from people we know, like, and trust at the end of the day. And that's why it's your responsibility during a new sales process to become memorable. And you become a memory when you connect with somebody.” - Kelly Donahue-Piro
  • “The biggest thing I can do to boost performance in my business is to say thank you, is to make people feel special and recognize their hard work, even when the building's burning down. So I've taken this on as a personal mission. And I'm a work in progress, too. But if we all do it together, I think we'll see a lot better performance from our team.” - Kelly Donahue-Piro

Resources Mentioned: