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The Ridiculously Amazing Insurance Podcast


Your BFF to help GROW your Insurance Agency. 

Apr 30, 2021

In this episode of the Ridiculously Amazing Insurance Agent podcast, host Kelly Donahue-Piro brings you a mashup of her 3-minute videos. She discusses the four types of time management strategies.

Episode Highlights:

  • Kelly shares why email is a landing pad, not a destination. (3:10)
  • Kelly explains what time blocking is. (6:31)
  • Kelly mentions the benefits of time blocking. (7:25)
  • Kelly shares how you can ride the time of the tidal wave. (13:50)
  • Kelly explains her top three time management strategies. (17:45)
  • Kelly mentions why people must practice the first call resolution. (20:17)
  • Kelly shares why your responsibility to your employer is significant. (21:04)

Key Quotes:

  • “Email is not a destination. Email should not stay in your inbox. It should be a landing pad. They come in and they have to go somewhere. It is not someplace that you should have 1000’s of emails. Your emails should be efficient and effective.” - Kelly Donahue-Piro
  • “We make time blocking happen by making it an agency-wide thing. It can't just be one person or one department. Everybody has to respect the time block. It is a meeting with yourself to do the highest level of focus work for our customers.” - Kelly Donahue-Piro
  • “For somany agencies and for so many agents, is that we're on a time tidal wave. The work comes crashing all in, and then the tidal wave comes back. We get to catch up, and it comes crashing in. In those moments it's stressful. But, we're not the only job in the world that has this.” - Kelly Donahue-Piro

Resources Mentioned: