Mar 31, 2023
If your team is like most teams across the country, they immediately panic when the rate is higher than they initially anticipated, or if they see a rate increase on renewal. It's okay. You are not alone, and you have already taken the first step in reading this blog.
When that panic sinks in, it is...
Mar 27, 2023
"In this market, we have to shop every one of our Renewals to keep our clients." This is a common phrase in agencies week after week, month after month, and year after year. You can plug in the word "hard" or "soft" before the word market; and the sentence changes very little.
No matter the market condition, agencies...
Mar 24, 2023
To handle an insurance rate increase, we must first start by taking back control of the call. The best way is to have Insurance Rate Increase Scripts. Remember, when clients have rate frustrations, it’s not personal. In fact, they most likely don’t even really know you well...
Mar 20, 2023
As many of us have learned by now insurance rates are continuing to increase. Whether it is due to the increased cost of raw materials, labor shortages, severity of losses, new technology, or mother nature, insurance rates are on the rise across the country.
One of the most common calls that we receive is “How do I...
Mar 17, 2023
One strategy I think is great is educating your client as to what is causing insurance price increases. Many people think the rate increase is personal, and it’s only happening to them!
When your client is better educated, they become...